Delivery & Return
UK Domestic Delivery
All orders are sent from our UK warehouse, and to ensure delivery in time for Christmas, please place your order before the cut-off dates below.
Free standard shipping on all orders
- Standard (2-5 Working Days); Free - Order by 2PM on Wednesday, 18 December
- Express (Next Working Day): £6.95 - Order by 2PM on Monday, 23 December
For same day dispatch, please place your order by 2PM Mon-Fri (excluding bank holidays).
Please note, we will be closed on 25th, 26th December and 1st January.
International Delivery
Please contact us directly before placing an international order so we can check if it will arrive in time for Christmas to your chosen country.
- Standard Service: 7-15 working days
- Express Service: 1-7 working days (subject to service and countries)
Please note you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. BARBERBOSS has no control over these charges.
Return Policy
Due to hygienic reasons, we only accept return within 30 days of purchase if the product is brand new, clean and in its original packaging with all other accessories as how you first received your order via post. Unless item is faulty or we sent the wrong product, customers are liable to cover return postage.
If you'd like to speak to us, please call: 0800 612 6688 9AM to 5PM between Monday - Friday. We have a lovely Care team to look after you.
How to Return?
All you need to do is to email our Care team at care@barberboss.co.uk for authorisation and instructions. Please kindly follow all details for a prompt refund or exchange.
If you are returning from abroad, you must clearly state outside the package label as:"RETURN TO RETAILER FOR A REFUND" to avoid extra import customs charge on your returned item. We reserve the rights to deduct from your refund or reject the return completely if extra customs fee occurs as a result of customers not following instructions when returning the items to us.
If you ordered from Amazon, simply open a return request from there.