Privacy + T&Cs

Something you should know

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, including name, email, password and communications; payment details, including credit card information; comments, feedback, product reviews, recommendations and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such non-personal and personal information for the following purposes:

1. To provide and operate the services.
2. To provide our users with ongoing customer assistance and technical support.
3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.
4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.
5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify.com's data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and postal mail.

How do you use cookies and other tracking tools?

A cookie is a small amount of information that's downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences, such as login and region selection. This means you don't have to re-enter this information each time you return to the site or browse from one page to another.

Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.

We use cookies to optimize your experience on our site and to provide our services. More information about Shopify cookies can be found at Shopify's cookie policy.

How can your site visitors withdraw their consent?

If you don't want us to process your data anymore, please contact us at care@barberboss.co.uk.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

BarberBoss stands against counterfeit products

At BarberBoss, we are committed to ensuring our customers receive only genuine, high-quality products. That's why we recommend purchasing through our official sales channels: our website, our official Amazon listings that are "Sold by Amazon" and "Dispatched by Amazon," and our official BarberBoss stores on eBay and Temu.

Purchasing through these trusted channels helps protect our customers from counterfeit items, poor-quality imitations, or used products that may be resealed and resold by unauthorised third-party sellers.

Our products are designed to meet strict quality, hygiene, and safety standards. For this reason, we are only able to provide warranty support for products purchased through our verified sales channels or from sellers whose product authenticity we can confirm. Unfortunately, we cannot offer warranty coverage for products purchased from unknown third-party sellers or sellers whose authenticity cannot be verified.

To enjoy the full BarberBoss experience, including warranty coverage and dedicated customer support, we recommend purchasing through our official website, Amazon listings that are "Sold by Amazon" and "Dispatched by Amazon," or our official BarberBoss stores on eBay and Temu.

Thank you for your understanding and for supporting BarberBoss.

Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at care@barberboss.co.uk.

Last update: 26/04/2026